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Privacy Policy

Privacy Policy (GDPR Compliant)

Last Updated: 13/08/2025

Geraldine’s Skincare Clinic (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal data is handled in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

By using our website, services, or booking an appointment, you agree to the terms of this Privacy Policy.

1. Who We Are

Geraldine’s Skincare Clinic
Geraldine’s Skincare ClinicWestport Leisure ParkJames St., Westport, Co. MayoEircode: F28 FN32

[Contact Email] | [Phone Number]

We are the Data Controller of the personal data you provide to us.

2. What Data We Collect

We may collect the following personal information when you interact with us:

  • Identity Data – Name, date of birth, gender

  • Contact Data – Email address, phone number, postal address

  • Appointment Data – Service history, preferred treatments, booking details

  • Health Data – Relevant skin/health conditions to ensure safe treatments (special category data – collected only with your consent)

  • Payment Data – Transaction details (processed securely by our payment provider; we do not store your card details)

  • Technical Data – IP address, browser type, and cookies when using our website

3. How We Use Your Data

We process your personal data only for the purposes permitted by GDPR, including:

  • Scheduling and managing appointments

  • Providing skincare treatments and aftercare advice

  • Responding to inquiries or customer service requests

  • Sending appointment reminders and relevant service updates (with your consent)

  • Complying with legal or regulatory obligations

  • Improving our services and website functionality

4. Legal Basis for Processing

We process your personal data under the following legal grounds:

  • Contract – To provide the services you have requested

  • Consent – For marketing communications and health-related data

  • Legal Obligation – To comply with applicable laws and regulations

  • Legitimate Interests – To improve our services and maintain client relationships

5. How We Store & Protect Your Data

We store your data securely using encrypted systems and restrict access to authorized personnel only.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

6. Sharing Your Data

We will never sell your personal data. We may share it only with:

  • Service providers (e.g., booking platforms, payment processors)

  • Professional advisors (e.g., accountants, legal consultants)

  • Authorities if required by law

All third parties are required to maintain the confidentiality and security of your data.

7. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure it is protected by appropriate safeguards such as Standard Contractual Clauses or equivalent measures.

8. Your GDPR Rights

You have the right to:

  1. Access – Request a copy of your personal data

  2. Rectification – Correct inaccurate or incomplete data

  3. Erasure – Request deletion of your data (“Right to be Forgotten”)

  4. Restriction – Limit the way we process your data

  5. Portability – Receive your data in a machine-readable format

  6. Objection – Object to certain processing activities (including marketing)

  7. Withdraw Consent – At any time, where processing is based on consent

To exercise any of these rights, contact us at: [Insert Email Address].

If you are unsatisfied, you have the right to lodge a complaint with your local Data Protection Authority.

9. Cookies

Our website uses cookies to enhance user experience and track site performance.
You can control cookie settings in your browser. For more details, see our Cookie Policy.

10. Marketing Communications

We will send you marketing emails or SMS only if you have given explicit consent. You can opt out at any time by clicking the unsubscribe link or contacting us directly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the “Last Updated” date at the top.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

Geraldine’s Skincare Clinic
[Geraldinesskincare@gmail.com] | [+353 (0)87 9781085‬]

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